Shipping policy

Shipping options, charges, and available destinations are shown at checkout.

After your order is prepared and shipped, we will send a shipping confirmation and tracking information when available. Tracking may take some time to update after the shipping label is created. Items in the same order may arrive in separate packages.

Please check your delivery address carefully before placing an order. If you notice an error, email jingleloomtm@outlook.com as soon as possible. We will try to help, but an address change may not be possible once the order has shipped.

Delivery estimates may be affected by carrier delays, customs processing, holidays, or high seasonal demand. If we cannot ship within the timeframe provided when you ordered, we will contact you with an update and the cancellation or refund options available under applicable law.

For help with a delayed or missing package, email jingleloomtm@outlook.com with your order number.